Online security

There are some simple rules of thumb you can follow to help protect yourself and your family from online fraud and scams.

Here are our top tips:

• Never give anyone, especially anyone who has contacted you via an unsolicited means, access to your computer, tablet or phone.
• Never type your Internet Banking or Mobile Banking App login into a computer, tablet or phone at the request of others.
• Never use a hyperlink in an email or SMS to login to Internet Banking or undertake a financial transaction. Only login to Internet Banking via our website address as disclosed on your statements.
• Never reply to an email or SMS that requests your personal information.
• Never show or tell anyone, including the Bank, your Access Code, PIN or One-Time Password associated with your Internet Banking or Mobile Banking App.

Please report suspicious emails, text messages and phone calls immediately by contacting us.