Management

BEc, CA, MAcc, MBA (Exec.), GAICD

Anthony Hughes is the Chief Executive Officer of Teachers Mutual Bank Limited. 

Joining Teachers Mutual Bank Limited in October 2023, Anthony has an established track record of delivering strong customer and commercial outcomes in some of Australia’s largest banks. 

With more than 25 years of broad financial services experience leading a diverse portfolio of financial service businesses and large-scale transformations, Anthony is focussed on leading the Bank through its next growth phase and to building on the Bank’s reputation as a world-leading, socially responsible Bank.

With a member centric approach, Anthony is passionate about leading with purpose and creating a progressive performance culture.

Accounting and Business Management, Post Grad Dip Digital Marketing, Grad Cert Management

Nichole Banks is a brand and marketing leader with extensive experience across ANZ, Asia and the Middle East. Nichole has worked across a variety of industries including financial services, telecoms, technology, prestige beauty and creative agencies.

As Chief Sales and Marketing Officer for Teachers Mutual Bank Limited, Nichole is responsible for defining and delivering the bank’s integrated marketing strategy, member growth and experience across our portfolio of divisions.

BA Hons (Economics), FFINSIA, MAICD

James joined Teachers Mutual Bank in 2024 and brings deep risk management, governance, and banking experience to the role.

For the past 20 years he has led large first and second line of defence teams within major banks in Australia. He has a proven track record in driving regulatory compliance, implementing risk frameworks, uplifting performance and enhancing risk culture. James has sound experience navigating complex regulatory environments and delivering risk transformation programs.

As Chief Risk Officer, James is responsible for Teachers Mutual Bank Limited’s Risk, Compliance and Remediation functions.

BA DipEd, M. Pub Ad, GAICD, CPHR

Vicki Leaver joined TMBL in May 2021. With over 20 years of expertise in the People domain, Vicki has extensive experience across diverse and complex sectors, including education, healthcare, engineering, insurance, and legal services. Her approach to HR emphasises its role as a strategic partner, dedicated to empowering and supporting leaders at all levels to manage their teams effectively and drive organisational outcomes.

As the Chief People and Culture Officer at Teachers Mutual Bank Limited, Vicki is accountable with shaping and implementing the People Strategy. She collaborates with the Executive team to cultivate a high-performance, values-driven organisational culture, ensuring that exceptional customer experiences are achieved through an outstanding staff experience.

Cert 4 in Credit Risk Management

Erica Pickford joined Teachers Mutual Bank in June 2021, bringing over 25 years of extensive experience in Operations. Her career spans the banking sectors of South Africa, the UK, and Australia, where she has held senior leadership roles across Operations, Risk Management, and Insurance. Erica is deeply committed to developing high-performing teams and driving efficiencies that enhance both member and employee experiences. Her dedication to putting members first aligns with our organisational strategy and consistently delivers strong business outcomes.

As the Chief Operations Officer at Teachers Mutual Bank Limited, Erica is responsible for overseeing the Bank’s Credit Origination teams, Settlements, Payments, National Contact Centre, Financial Control which including financial hardship management and the Operations delivery teams.

BEng (Elec)

Chris Olter joined Teachers Mutual Bank Limited in 2021 bringing with him more than 20 years’ experience spanning Europe, North America and the Asia Pacific region. Chris has managed large Information Technology operational, commercial and procurement functions in complex and federated public and private organisations.

During his career, Chris has led, developed and implemented Program Recovery Plans, led the transformation of IT Commercial and Risk functions and implemented cultural change to drive performance and integrity of systems and platforms, with a focus on transparency and implementing robust governance.

Chris is responsible for Information Technology, Enterprise Testing, IT Governance, and Enterprise Data and Analytics.

BA (Comm.), LLB (Hons)

Jenny has more than two decades of experience as a legal executive, with proven expertise in driving customer and commercial success in financial services. She is a trusted advisor to Boards and has lead programs that address critical governance, legal, people, and regulatory changes.

Jenny is passionate about purpose and people, and delivering great outcomes for customers.

As Teachers Mutual Bank’s Chief Legal Officer, Jenny has accountability for the bank’s corporate governance, company secretarial, and legal functions.

BCom, MBA, FCCA (UK), FCPA (AUS), FFIN, GAICD, JP

Michael joined Teachers Mutual Bank in July 2024. Michael has over 30 years’ experience in financial services both domestically and overseas. He has held various executive CFO and strategy roles at major Australian banks, foreign-owned banks, and ASX listed financial services organisations. Michael is also an experienced not-for-profit director with special responsibilities as Chair of the Audit Committee.

As Chief Financial Officer, Michael has responsibility for finance, financial performance, treasury management, internal audit, enterprise portfolio office organisation change management, and is the public officer for taxation. Michael is passionate about driving organisational change in formulating strategies that leverage financial data to enhance operational efficiency and profitability. With a strong technical and commercial focus, Michael is committed to both innovation and excellence in driving growth to deliver superior outcomes that benefit all members.

MBA, BCom&CompSc

Greg is a highly experienced executive, with more than 25 years’ experience across the banking, wealth, and insurance sectors, having worked in major banks, non-bank lenders, and digital start-ups. Previously, Greg has held executive roles with Bravura, Nano, and Challenger where he was responsible for the design and execution of strategic growth programs, product strategy, product management, marketing strategy, and development of a leading digital platform for mortgages.

As Chief Customer Officer, Greg is responsible for strategy, product, data, analytics and insights, customer care, and digital channels (mobile app and Internet Banking).