Using Banking as a force for good report – our approach to socially responsible banking

1 March 2021 

This report explains how social responsibility drives everything we do - our business practices, our people and our products.

Find out the detail of how we measure, certify and report on our social responsibility targets and progress.

The report sets out our approach to socially responsible banking and includes:

• A statement from our CEO and Chairperson
• How we integrate social responsibility throughout our Bank
• Our social responsibility credentials
• RIAA certification for our retail and wholesale ethical and responsible products
• How we act on climate change
• Our community investment and benchmarking
  
  Download the report here