Social responsibility
We use banking as a force for good.
Social responsibility
We operate under distinctive socially responsible strategies, standards and practices and these apply to all of our banking brands and products, primarily home loans and savings.
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We run our bank for people, planet and profit
As a mutual bank, we have a different structure from most other banks. We are 100% owned by our members, meaning instead of profits being distributed to shareholders and investors through dividends, our profits are reinvested to benefit our members and communities. We are focused on supporting those industries and communities that support us – that’s what we call banking for good, for those who do good.
We are a Certified B Corporation bank
As a Certified B Corporation (B Corp) bank, we are part of the global movement for an inclusive, equitable, and regenerative economy. B Corp Certification is achieved by meeting high standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.
B Corp Certification measures, through the B Impact Score, the entire bank’s performance across five pillars of customers, governance, environment, workers, and community by third-party verification.
Being a B Corp bank builds on our Certified Responsible Investment credentials, as well as our record of being named by the Ethisphere Institute as one of the World’s Most Ethical Companies for ten years in a row.
Read more about being a B Corp.
We are a Responsible Investment Leader
All our debt issuance, wholesale short term deposits and mortgage and deposit products we sell are independently certified as a Responsible Investment Product by the Responsible Investment Association Australasia (RIAA) under strict rules, at no extra cost to the consumer.
We are the only bank in Australia named as a Responsible Investment Leader by RIAA in 2021, 2022, 2023 and 2024.