Socially responsible banking

Built in not bolted on 

We are a force for good where social responsibility drives everything we do - our business practices, our people, and our products. For more than 50 years, ever since we first started, doing business ethically, responsibly and sustainably has been at the heart of the way we do business.

Our commitment to be a world-leading, socially responsible bank is verified by independent, third-party assessments and certifications. 

We are a Certified B Corporation 

As a Certified B Corporation (or ‘B Corp’), we are a global leader in using business as a force for good. This means we meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose. B Corp Certification measures the entire bank by third party verification. It builds on our Certified Responsible Investment credentials as well as our record of being named as one of the World’s Most Ethical Companies for 10 years in a row.

Read more about being a B Corp

We run our bank for people, planet and profit

We are not like other banks - our whole company, and all our brands, are socially responsible. Being socially responsible is a core part of who we are and always has been. We are 100% owned by our members: so instead of profits being distributed to institutional shareholders and investors via dividends, our profits are re-invested back to benefit members, community, and society.  

Read more about how we’re different

We invest and lend responsibly

We don’t directly invest in or lend money to industries that pollute the planet, and the money borrowed from us is not sourced from polluting industries. All our Debt Issuance, Wholesale Short Term Deposits and Mortgage and Deposit products we sell are independently certified as a Responsible Investment by the Responsible Investment Association Australasia (RIAA) under strict rules, and at no extra cost to the consumer.

Read more about our responsible and ethical investment. WME, RIAA Certification, and B Corp are some of the toughest global performance tests that span our whole bank and operations, cover hundreds of metrics, and have extensive technical details.